Once you’ve signed up, you can start sending money. To do this, you’ll need to add money to your account. However, you are to choose between 5 currencies to deposit money from into using your ntradeX wallet, which are:
- USD
- CAD
- GBP
- EUR
- NGN
- AUD
Funding my wallet – United States of America (USD)
Follow the steps below to fund your account:
- Select USD from the currency dropdown on the home screen
- Select Deposit
- Input the amount of American Dollars (USD) you need to deposit
- Select payment method
- USD Local Transfer (ACH) will be selected
- The latest estimated Time of Arrival to your account is 72 hours
- The bank details you will transfer funds to appears, as this will be your name on it but please keep in mind that this transaction will be canceled if you don’t make payment in 30 minutes. Hence, endeavor to press ‘I have sent the money’ after making the payment
- Your account is credited and the transaction is shown below
Funding my wallet – Canada (CAD)
Follow these steps to fund your account:
- Select CAD from the currency dropdown on the home screen
- Select Deposit
- Input the amount of Canadian Dollars (CAD) you need to deposit
- Select payment method
- Interac e-Transfer (Direct) will be selected
- Link your interac email – you can link as many interac emails as you have
- The latest estimated Time of Arrival to your account is 30 minutes
- Your account is credited and the transaction is shown below
- Note that you can make payment anytime as far as your interac email is linked on ntradex – ntradex does not have access to your email and it’s only needed to regularize your CAD deposits into your ntradex account
Funding my wallet – UK (GBP)
Follow these steps to fund your account:
- Select GBP from the currency dropdown on the home screen
- Select Deposit
- Input the amount of British Pounds (GBP) you need to deposit
- Select payment method
- GBP Local Transfer (Direct) will be selected
- The latest estimated Time of Arrival to your account is 60 minutes
- The bank details you will transfer funds to appears, but please keep in mind that this transaction will be canceled if you don’t make payment in 30 minutes. Hence, endeavor to press ‘I have sent the money’ after making the payment
- Your account is credited and the transaction is shown below
Funding my wallet – Europe (EUR)
Follow these steps to fund your account:
- Select EUR from the currency dropdown on the home screen
- Select Deposit
- Write the amount of Euros (EUR) you need to deposit
- Select method
- SEPA Transfer (Direct) will be selected
- The latest estimated Time of Arrival to your account is 30 minutes
- The bank details you will transfer funds to appears, but please keep in mind that this transaction will be canceled if you don’t make payment in 30 minutes. Hence, endeavor to press ‘I have sent the money’ after making the payment
- Your account is credited and the transaction is shown below
Funding my wallet – Nigeria (NGN)
Follow these steps to fund your account:
- Select NGN from the currency dropdown on the home screen
- Select Deposit
- Input the amount of Naira (NGN) you need to deposit
- Select method
- NGN Virtual Account will be selected
- The latest estimated Time of Arrival to your account is 15 minutes
- The bank details you will transfer funds to appears, and this will be in your name
- Your account is credited and the transaction is shown below
- Note that you can make a transfer anytime into your NGN account and it’ll reflect immediately
Funding my wallet – Europe (AUD)
Follow these steps to fund your account:
- Select AUD from the currency dropdown on the home screen
- Select Deposit
- Write the amount of Australian Dollars (AUD) you need to deposit
- Select method
- Bank Transfer (Direct) will be selected
- The latest estimated Time of Arrival to your account is 24 hours
- The bank details you will transfer funds to appears, but please keep in mind that this transaction will be canceled if you don’t make payment in 30 minutes. Hence, endeavor to press ‘I have sent the money’ after making the payment
- Your account is credited and the transaction is shown below
Important Information
When funding from a third-party account, it will take 3 business days and the cause for this is to confirm the veracity of the transaction – like who sent it, and why the person sent it, we have to authenticate and verify the sender (just in case) you may be a victim of fraud.
What’s the Transfer Fee?
There are no transaction fees for NGN transactions. However, fees apply to other currency pairs. We provide a transparent breakdown of all fees before you confirm your transaction.
How long do international transfers take?
Transfer times vary depending on the destination, but most transactions are completed within 30 minutes.
What is the transfer limit per currency?
Transaction limits depend on your account verification (Cadre) levels.
There are 3 cadres of KYC verification and you can learn about them here. Your transaction limit depends on your cadre of verification.